Xpress Group have been creating beautiful digital and large format print since 1991. With the added bonus of both a commercially experienced studio and installation teams we can deliver your project from concept to completion.
01293 616848
The London Venue & Catering Awards
The top accolade for venues and catering companies operating in London
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Xpress Group have been creating beautiful digital and large format print since 1991. With the added bonus of both a commercially experienced studio and installation teams we can deliver your project from concept to completion.
01293 616848
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The Barbican is a world leading conference and international arts venue Located in the City of London, it is capable of holding meetings from 10-2,000 delegates in its fully equipped concert hall, theatres, conference suites and boardrooms
For many we are a world leading conference and events venue, for others we are a dynamic and creative international arts and learning centre. We want to ensure the two come together, which is why Business Events feed so much revenue back to the arts. Our business events offering delivers revenue that supports the arts whilst offering our clients the opportunity to add elements of our artistic offering into their events.
Rather than simply end an event with a drinks reception or dinner, our clients can experience the creativity and excitement of world leading performances and exhibitions, making their event not just different but memorable.
The Barbican is one of the City of London’s most iconic venues, it has a world leading arts programme, cutting edge technology and a dedicated, customer focused event management team. The spaces sell themselves, which is why we can spend our time focused on customer care and delivery for everyone who walks through our doors.
Evolution London is a purpose-built event venue. Located on an exclusive site in the heart of the Grade II listed Battersea Park, it offers a blank canvas setting with an unrivalled level of flexibility and branding potential. In operation since 2003, the venue has 5,500sqm of unimpeded event space and an 8m ceiling height, the venue boasts capacity for 2,000 for dinners and awards, 3,500 in theatre, 4,000 for receptions and 5,000 for exhibitions, and can be divided into separate areas.
This versatile venue can play host to a wide range of events, but Evolution London excels in awards ceremonies. In the last year, we have hosted a total of eighteen, with some of the boldest and most creative events! Including the following stand-out ceremonies: AV Awards, British Curry Awards, EA Masters, L’Oréal Trophy Awards, Music Week Awards, Sport Industry Awards, and M & IT Awards.
As with all venues, 2021 will go down as one of the most unprecedented and challenging that ExCeL London has ever faced.
At the start of the year, the venue was a far cry from its usual hustle and bustle as, once again, it supported the Government’s pandemic efforts as one of six mass vaccination centres, inoculating more than 130,000 people. Just a few months prior it had been transformed in just nine days into the UK’s largest temporary hospital.
Then in July it was able to spark back into life, transforming once again, into the world’s first indoor/outdoor race track for Formula E. This kickstarted a run of 90 events in just five months, ending with another debutant in the London Horse Show – again completely transforming the venue to welcome a rather more traditional type of horsepower.
In a year where flexibility was key, our venue offers exactly that, a blank canvas where we can effortlessly change from a mass vaccination centre to a world class race track, through to a bespoke fire training course for 15 people.
An icon of British hospitality since 1963, London Hilton on Park Lane was the very first Hilton to open in the UK – and the hotel has since been purveyors of excellence. Overlooking Hyde Park, the hotel’s location on prestigious Park Lane is close to London’s top tourist attractions including West End theatres, historic landmarks and famous shopping districts. Step inside the hotel and you’ll find elegant rooms with magnificent views, world-class dining and modern facilities for business and relaxation. The hotel is incredibly fortunate to have retained long standing clients over the years. From charities to numerous awards lunches and dinners plus corporate galas – the hotel caters to all occasions. Some of these clients include Anne Frank Trust Memorial Luncheon, UK Platform Awards 2022, London Partnership Awards, Investment Property Forum and Variety Props. Furthermore, the first floor, which includes the Grand Ballroom, has undergone a renovation resulting in a clean, refined, modern design that offers flexible services and luxurious facilities and services – delivering everything a client needs for a truly remarkable event.
Madame Tussauds is a singly unique venue in London. Millions of people have flocked through the doors since the iconic venue opened over 200 years ago to experience the outstanding displays and immersive experiences in London’s best venue.
It is precisely that interactive nature that makes Madame Tussauds one of the most stand out events venues in the city. With its ever-changing displays, innovative event spaces and standalone experiences, this venue keeps clients coming back for experiences that are exciting, interesting and simply unique.
Having undergone recent renovations, the events space within Madame Tussauds is beautifully elegant, up to date, interactive and immersive. The contents are ever changing and always up to date, allowing for a wide range of themes, menus, styles and offers clients a unique experience every time.
Madame Tussauds has its own lighting, AV, theming, and styling. It is a ready-made experience waiting to happen which is a bonus to any clients wanting to inject the wow factor into their event.
Madame Tussauds is the event space that gives clients a truly unique and exceptional experience. It offers everything to clients, no matter their brief. It truly is London’s best venue.
The Roundhouse is London’s most thrilling gala venue; whose walls have embraced incredible moments in history, from its foundation in the industrial revolution to being born into the world of art and events with Pink Floyd 56 years ago.
This cultural icon on the north London landscape has been shapeshifting beyond most venues’ wildest dreams. Centre 42 – as it was known when it launched in the sixties – championed ground-breaking music, theatre, art and dance.
Today, with the vision of Torquil Norman and Marcus Davey, the Roundhouse has evolved to be one of London’s most successful and exciting venues.
Since re-opening in 2006 as a state-of-the-art events space, big business, charities, media, music and the arts have all flocked to stage their galas and awards there.
Run as a charity, it gives back to the community by encouraging the creativity of 10K young people through the Roundhouse Studios. Four Roundhouse galas have raised £3 9 Million enabling young creatives to realise their potential, encouraging their careers.
With the ability to seat 800 guests comfortably, a balcony for drinks reception and exceptional sound, lighting and production aesthetics, galas and awards at the Roundhouse are taken to the next level.
A venue as dynamic as the events it hosts!
With capacity for up to 7,500 guests, Tobacco Dock is as perfect a fit for large-scale events as it is for smaller ones thanks to our versatile layout, variety of spaces and multiple entrances. From bustling lifestyle shows to international conferences for thousands, intimate business meetings to glamorous awards dinners, Tobacco Dock is an iconic backdrop for all sorts of events.
Our 57 different spaces are highly adaptable and can be used in bespoke combinations to fit a brief to perfection and allow for creative and innovative events. Our flexible spaces, paired with our outstanding WiFi provision, AV capabilities, impressive list of service partners and exceptional team, means that Tobacco Dock has wide-ranging appeal.
Our in-house catering team, Tobacco Dock Food, can work with the most demanding of briefs and regularly fulfil service times of just 20 minutes for 1,000 diners as well as working with locally sourced and seasonal produce.
Constantly working to improve our offering, our latest updates include a makeover of our Quayside entrance, brand new production kitchen and an increase in our bandwidth to a capacious 10Gb.
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In summation, Stamford Bridge is an award-winning venue situated in the heart of West London. Steeped in footballing history, we offer the perfect balance of sporting culture, adaptable conference spaces and innovative areas such as Westview. From two-person bookings, through to large-scale conferences, we offer a complete venue with a difference.
“It was amazing to host a meeting at the Hilton London Bankside “in person” after 18 months. All the staff were fantastic, as always, and we all felt safe with socially distanced seating, mask wearing throughout the hotel and regular sanitising of the communal areas. The refreshments throughout the day and evening were delicious. The event staff always go above and beyond to ensure our events run smoothly and we can’t thank you enough for hosting us.”
As well as ensuring a smooth-running event and excellent customer service on the day, the team are always looking for new ways to enhance customer experience. One initiative that the team introduced in the past year was more diverse drinks packages and options for clients. They reviewed market trends and previous years’ sales to identify what products and brands were the most popular at events and built new packages that other venues might not offer. They also created a ‘Gin Experience’ package where delegates can learn about the history of different gin brands and try a flight of gin cocktails. The range of different options has proved popular with clients looking for more of a ‘wow factor’ for their drinks’ reception.
Kings Place is a contemporary, purpose-built venue in the heart of King’s Cross featuring a versatile selection of spaces: including two auditoriums, a multi-purpose canal-side function room, two private dining rooms, restaurant, art gallery and a number of meeting rooms that can be used individually or as breakouts.
Since opening in 2008, Kings Place has established itself as a leading space for conferences and events; providing all catering, AV and production services in-house from multi-day conferences with exhibition stands to drinks receptions, meetings and dinners. Kings Place Events profits help to fund the Kings Place Music Foundation (KPMF), a registered charity.
Ministry Venues – Borough is part of the globally renowned Ministry events production space. Set in an old diary factory, this quirky modern and industrial venue features The White Space with a 100 theatre style/200 standing capacity, a bar, cafe and garden taking the total capacity to 400. This technology focused venue offers a blank canvas with natural daylight, in-house production and a stunning private courtyard.
This Westminster-based venue occupies an enviable and convenient location just a stone’s throw from the Houses of Parliament. It regularly welcomes royalty, high profile celebrities, filming, fashion shows, political parties, embassies, universities, and the travel trade to name a few. It never, however, rests on its laurels. Renowned for its high quality of standards and service, this historic yet highly innovative venue has gained an excellent reputation for hosting successful events of diverse sizes and for distinct markets. One Great George Street has high levels of both new and repeat customers. It is particularly attractive to event organisers because it is a prestigious yet affordable one-stop-event-shop. Organisers can sleep easy knowing all the components for their event are in one place and managed from concept to completion by one great team. This year’s Best Events Venue under 750? Surely it’s got to be great by name and great by nature!
RIBA at 66 Portland Place is an Art Deco inspired Grade II* listed historic building, which features a plethora of versatile, architecturally stunning event spaces for corporate parties and celebrations of up to 400 guests.
Located on an avenue known for its decadent Georgian architecture, 66 Portland Place has retained many of its original 1930s features to create a beautiful and inspiring backdrop for corporate celebrations, including Summer and Christmas parties.
From an intimate dinner for employees or clients in the leather-lined Aston Webb room to a larger celebration in the Florence Hall with its floor to ceiling windows and outdoor terrace, 66 Portland Place is the ultimate London party venue in which to create a memorable experience.
Across the top three floors of one of the City of London’s most iconic landmarks, Searcys at the Gherkin is a hugely versatile event space. The venue offers unrivalled 360º views for any event.
Guests can enjoy an uninterrupted backdrop of London, looking over the Thames, winding its way through boroughs and parkland. Five private dining rooms on Level 38 are available for small meetings and intimate events. Levels 39 and 40 are open to the public as a restaurant and bar, but also host 140 seated dinner guests or 260 standing guests for glittering cocktail receptions, presentations, product launches and weddings.
The venue is now getting over 500 event enquiries a month, and is hosting 3-4 business and private events each week. Since June 2021, we have hosted over 560 events for 19,100 guests, and the restaurant and bar have also welcomed 43,000+ diners. Recent clients range from Lorraine Pascal Wedding Circle; a Crypto Drinks Reception, Dentist on the Rock convention and dinner, Buyagift Galantines Day Influencer event, and Toyota’s Summer Party. In 2021-2022, The Gherkin team raised £4k in December 2021 for hospitality charity Beyond Food and almost £2k for #CookforUkraine with UNICEF.
Underwood Lofts are fully DDA compliant and located on the third floor of Underwood Works, with excellent public transport links.
Completely refurbished, the venue basks in natural light, with stylish decoration, state-of-the-art AV equipment and versatile set up possibilities. You can rent the entire space or the New White Loft and the New Victorian Loft separately or with The Chalet.
The White Loft is a bright, modern space which can host comfortably up to 130 for a reception, 120 in theatre style and 90 in a cabaret style set up.
The New Victorian Loft boasts colourful soft furnishings and can host comfortably up to 180 people for a reception, 140 in theatre style and 100 in a cabaret style set up.
The building has a modern reception, two passenger lifts, cycle storage facilities, air conditioning and wheelchair-friendly bathrooms.
Our team is dedicated to providing a bespoke experience for clients and welcome everyone into the Lumiere home where sustainability and creativity are paramount. Our clients include PWC, Deloitte, Harrods, Chanel, Channel 4 and many more.
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“It was amazing to host a meeting at the Hilton London Bankside “in person” after 18 months. All the staff were fantastic, as always, and we all felt safe with socially distanced seating, mask wearing throughout the hotel and regular sanitising of the communal areas. The refreshments throughout the day and evening were delicious. The event staff always go above and beyond to ensure our events run smoothly and we can’t thank you enough for hosting us.”
As well as ensuring a smooth-running event and excellent customer service on the day, the team are always looking for new ways to enhance customer experience. One initiative that the team introduced in the past year was more diverse drinks packages and options for clients. They reviewed market trends and previous years’ sales to identify what products and brands were the most popular at events and built new packages that other venues might not offer. They also created a ‘Gin Experience’ package where delegates can learn about the history of different gin brands and try a flight of gin cocktails. The range of different options has proved popular with clients looking for more of a ‘wow factor’ for their drinks’ reception.
An icon of British hospitality since 1963, London Hilton on Park Lane was the very first Hilton to open in the UK – and the hotel has since been purveyors of excellence. Overlooking Hyde Park, the hotel’s location on prestigious Park Lane is close to London’s top tourist attractions including West End theatres, historic landmarks and famous shopping districts. Step inside the hotel and you’ll find elegant rooms with magnificent views, world-class dining and modern facilities for business and relaxation. The hotel is incredibly fortunate to have retained long standing clients over the years. From charities to numerous awards lunches and dinners plus corporate galas – the hotel caters to all occasions. Some of these clients include Anne Frank Trust Memorial Luncheon, UK Platform Awards 2022, London Partnership Awards, Investment Property Forum and Variety Props. Furthermore, the first floor, which includes the Grand Ballroom, has undergone a renovation resulting in a clean, refined, modern design that offers flexible services and luxurious facilities and services – delivering everything a client needs for a truly remarkable event.
As a brand-new venue, Pan Pacific London takes innovation and understated luxury to new heights. Opened on 1st September 2021, in the heart of the City of London, the hotel is the city’s new landmark tower just across from Liverpool Street Station.
With a seamless blend of Asian hospitality and contemporary British elegance, the 237-bedroomed hotel houses a signature restaurant, two destination bars, a lounge serving afternoon tea, patisserie, two private dining rooms and a dedicated wellbeing floor.
Featuring ten dedicated, fully accessible event spaces totalling 1,213 sqm, the hotel offers three distinctive floors appealing and catering to client’s varying needs.
Each of our elegant meeting rooms comes with cutting-edge audio and visual technology as standard, while seasonal menus ranging from lunch plates to canapés and a la carté dining, make world-class catering a matter of course.
Our expert Event Connoisseurs are on hand to help every step of the way, making sure that our meetings and events are nothing short of extraordinary.
Located in the heart of Leicester Square is an outspoken, theatrical hotel standing 30 metres high and 32 metres beneath street level. This is The Londoner, a first-of-its-kind super boutique hotel that opened its doors in September 2021 and has since hosted 194 events including 26 award dinners, 150 meetings, 13 weddings and 5 Bar/Bat Mitzvahs. Designed by world-renowned interior designers Yabu Pushelberg, The Londoner is spread over 16 storeys – a feat of design, architecture and engineering that is a celebration of London; its history, aesthetic and people. Each area showcases the versatility of the event spaces and the team’s knowledge and expertise to be able to deliver on both corporate and social events. Repeat bookers include Euromoney, Walpole, Watchpro Salon, Trav Media, Westminster Property Association, Marketing Week Masters, C&IT Awards to name but a few.
The Montague on the Gardens, a luxury 4 star boutique is Grade 2 listed & consists of nine Georgian Townhouses with history dating back to 1815. Situated a stones throw away from The West End, it is at the heart of key transport links (St.Pancras) & attractions (British Museum), making this centrally located hotel the perfect venue for events.
In 2011, the talented team saw a gap in the market & created London’s first and original alpine style ‘Ski Lodge’ (in the 12th season). Following this success, a Hawaiian themed ‘Beach Bar’ (in its 7th season) was born. The Ski Lodge & The Beach Bar are well-established Christmas & Summer venues in London with increased revenue & guests year on year.
Not only home to a growing portfolio of immersive pop-up experiences, it is celebrated for its stunning terraces & conservatories that overlook the secluded Bedford Gardens, has three private dining/meeting rooms, DJ/dancefloor, hosting events for up to 180 guests. It also has 101 guest rooms, is pet friendly & a popular location for filming/TV.
The venue has loyal following of repeat business and an admirable length of service from the staff.
By utilising every inch of the venue, the team are famously known for their ability to transform its spaces from the guest’s vision into reality
It is without question that the venue alone is an incredible setting for an event, but to be considered one of the best venues, a team must communicate, listen, work together and deliver. Our team, from our newest placement student, apprentices and kitchen porters, to our executive chef and head of events, understand and work toward delivering the vision; for our guests to experience the exceptional; to deliver the best food and beverage with the best possible service in a truly exceptional venue.
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116 Pall Mall is one of London’s most majestic historic venues and offers a wide range of visually stunning premium spaces, all ideal for every kind of ceremony, celebration, gala or ball. Opened in 1828, 116 was designed by John Nash, the architect behind Marble Arch and Brighton Pavilion.
Located in the heart of London and nestled between the West End and Mayfair, this Grade I-listed building is on the doorstep to some of London’s most well-known party and destination spots with unrivalled transport links, making it the perfect venue for any kind of gala or celebration event.
Multi-purpose events venue, Church House Westminster, creates innovative and engaging digital and in-person event experiences with the expert support of in-situ creative event and production teams. The Grade II listed historic venue is located within leafy Dean’s Yard and event organisers can look forward to a choice of 19 versatile and modern event spaces.
Evolution London is a purpose-built event venue. Located on an exclusive site in the heart of the Grade II listed Battersea Park, it offers a blank canvas setting with an unrivalled level of flexibility and branding potential. In operation since 2003, the venue has 5,500sqm of unimpeded event space and an 8m ceiling height, the venue boasts capacity for 2,000 for dinners and awards, 3,500 in theatre, 4,000 for receptions and 5,000 for exhibitions, and can be divided into separate areas.
This versatile venue can play host to a wide range of events, but Evolution London excels in awards ceremonies. In the last year, we have hosted a total of eighteen, with some of the boldest and most creative events! Including the following stand-out ceremonies: AV Awards, British Curry Awards, EA Masters, L’Oréal Trophy Awards, Music Week Awards, Sport Industry Awards, and M & IT Awards.
The Science Museum is a major tourist attraction and a well-established event venue featuring a diverse collection of spaces – 12 inspirational galleries, two dedicated multi-purpose venues (Illuminate and the Smith Centre) and IMAX: The Ronson Theatre.
The museum’s collections offer a synergy with all major industries – pharmaceutical, government, engineering/manufacturing, aviation, IT, telecommunications, space and environmental.
When it comes to organising awards ceremonies and gala dinners, clients are looking to create an experience for guests that cannot be replicated anywhere else. At the Science Museum, guests are welcomed into a world-renowned building that is bursting with award-winning exhibitions, iconic objects, and stories of incredible scientific achievement.
The National Gallery is a celebrated national treasure in the heart of London’s iconic Trafalgar Square. Home to Van Gogh’s Sunflowers and Turner’s The Fighting Temeraire, the Collection has inspired generations for nearly 200 years. Our Grade I listed building offers a variety of picture galleries that are transformed for grand gala dinners for up to 400 guests.
Across the gallery, our 22 spaces provide a full range of options which allow flexibility for our clients. We also offer immersive experiences and champion excellent customer service by offering expert-led tours through 700 years of our paintings.
With creative events including ballet dancers, 60ft bars and light installations, we offer an unrivalled gala experience where guests can dine with art from some of the most renowned artists in the world.
The Roundhouse is London’s most thrilling gala venue; whose walls have embraced incredible moments in history, from its foundation in the industrial revolution to being born into the world of art and events with Pink Floyd 56 years ago.
This cultural icon on the north London landscape has been shapeshifting beyond most venues’ wildest dreams. Centre 42 – as it was known when it launched in the sixties – championed ground-breaking music, theatre, art and dance.
Today, with the vision of Torquil Norman and Marcus Davey, the Roundhouse has evolved to be one of London’s most successful and exciting venues.
Since re-opening in 2006 as a state-of-the-art events space, big business, charities, media, music and the arts have all flocked to stage their galas and awards there.
Run as a charity, it gives back to the community by encouraging the creativity of 10K young people through the Roundhouse Studios. Four Roundhouse galas have raised £3 9 Million enabling young creatives to realise their potential, encouraging their careers.
With the ability to seat 800 guests comfortably, a balcony for drinks reception and exceptional sound, lighting and production aesthetics, galas and awards at the Roundhouse are taken to the next level.
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A hidden gem in the heart of Mayfair, Dartmouth House is the perfect backdrop for weddings. This elegant grade II listed mansion is home to the charitable organisation The English-Speaking Union.
Hosting intimate weddings of 15 to lavish receptions of 150, the house features an elaborate Belgian marble staircase, original Robert Adam’s fireplace and beautiful wall panelling throughout. But the showstopper is most certainly the enclosed marble courtyard, transporting guests to a French Chateaux terrace.
At Dartmouth House we strive to give our clients a personalised service, guiding our couples through the process to ensure a stress free and fun experience. Couples will have a dedicated coordinator that will work with them from their enquiry through to their special day. Our interactive wedding planning tools support couples with their planning, enhancing their trust and streamlining the coordination by having all the details in one place.
The Old Royal Naval College is the epitome of dramatic and elegant weddings. With two main venues onsite, the Admirals House and the Painted Hall, couples can celebrate in the space that best suits their style and budget. Both options giving couples of the opportunity to have photos and drinks receptions within the stunning grounds, not often found in venues across London. The baroque architecture is the perfect backdrop for family and couple photographs. Our experience team onsite are the main point of call for our wedding couples, from initial enquiry through to catering, supplier help and coordination on the day. Our couples are in safe hands and feel at ease with the guidance and professionalism from the team. No wedding should be the same, it should be about finding the perfect mix of the couple, their family and friends to create a spectacular day for everyone to enjoy. The Head Chef has been onsite for nearly 30 years and knows how to tickle the tastebuds.
RSA House has been home to the charitable organisation The Royal Society for Arts, Manufactures and Commerce since 1774. The history of the building is spectacular and is a draw for anyone with an appreciation of architecture, history, and art. The grandeur of the House and the splendid mix of unique contemporary and historical spaces offer the perfect setting for iconic weddings for up to 130 guests. RSA proudly host weddings of all cultures, religions, and same sex marriages. All profits from weddings fund the RSA’s programmes of work. In-house caterers CH&CO offer an outstanding range of menus and a personalised award-winning service. They believe couples’ food and drink experience should take centre stage and be unforgettable. All-inclusive packages have been designed with the most popular wedding requirements in mind with furniture and décor included to help couples’ save money. Dedicated wedding coordinator, Silvia goes above and beyond to ensure couple’s expectations are exceeded and that they receive a personal service. Couples appreciate the friendly, warm and bespoke service they receive and the long lasting relationships they build, with recognition and reward in the form of exceptional reviews leading making RSA House London’s leading renowned wedding venue.
What could be more romantic than the ceremony and reception at the gateway to Paris? Inspired by the wonderful romance of the place and the nostalgia of train travel, we’ve built up a reputation as one of London’s most unique and memorable wedding venues, despite the trials of lockdown.
One of the most elegant train stations in the world, this gothic Victorian masterpiece is a new iconic wedding destination. With the station licensed for ceremonies on the Grand Terrace, say your vows under Tracey Emin’s ‘I want my time with you before enjoying a Champagne fountain reception at the Champagne Bar. The art deco Brasserie is ready to host wedding breakfasts with a menu of seasonal British classics and an optional dance floor for guests to strut their stuff. And with Paris one train journey away, the honeymoon is right on the doorstep.
We are so lucky to have helped many couples create beautiful and unique culturally diverse weddings at The Depot to leave lasting memories From Traditional Chinese Tea ceremonies, Irish Ceilidhs, Bollywood celebrations to the Classic White Wedding. The Depot offers a relaxed and modern atmosphere paired with a bar full of craft keg beers, and a delicious menu Couples can host the celebration of their dreams, whether they would like two or 280 guests to witness their magical event this gorgeous venue will provide a unique setting for your celebration, featuring tall ceilings, large windows, exposed brick walls, and rich earthy tones the space can easily be customised to create a rustic or bohemian affair or a contemporary, industrial-chic soiree. One of the most important ethos’s that The Depot has, is to make sure that creating the dream wedding is accessible and affordable While purse strings are tight, we don’t want anyone to have to break the bank to celebrate their big day. We love Love and we think that ALL love needs to be celebrated. From our extremely friendly staff to the level of detail we place with every wedding we are thrilled to host every and all weddings.
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The Barbican is a world leading conference and international arts venues. Located in the City of London, it is capable of holding meetings from 10-2,000 delegates in its fully equipped concert hall, theatres, conference suites and boardrooms.
The Barbican recognises the impact that our operations and activities can have on not just the environment but also people and we are committed to reducing these impacts by setting and achieving clearly defined objectives and targets to achieve continual improvement.
Due to the nature and scale of the Barbican we recognise that we have a leadership role to play in both the meetings and arts sectors and are therefore develop our systems with the ambition of being recognised as exemplars of best practice in CSR.
The Barbican has an opportunity to demonstrate best practice to millions visiting the centre every year, whether it is for the arts or conferences. We see it as our duty to demonstrate best practice when it comes to sustainability and the environment. Our work is ongoing and all encompassing, allowing us to continually demonstrate success.
BMA House is a Grade II listed conference and events venue, just a short walk from major transport links such as Euston and King’s Cross St Pancras, making us one of the most accessible and sustainable venues in the capital We are capable of hosting events up to 320 across 22 spaces As the home of the British Medical Association, BMA House has long recognised the importance of sustainability, the achievement of which has long-term benefits for human health and wellbeing We are committed to seeking every opportunity to ensure we and our partners adhere to sustainable goals on every level Our sustainability practices are therefore measurable and capable of evolution to ensure we are constantly improving We believe it is our job to continually demonstrate sustainable success and best practice to everyone who walks through our doors, which is why we constantly promote sustainability at events such as the Sustainable Events Show, and the launch of the Sustainable Event Buyer’s Guide, which we hosted We have also achieved a Gold accreditation with Green Tourism; and was one of just two venues that went straight to Platinum level in the new ECOsmart Accreditation Ultimately, our team lives, eats and breathes
At Eden Caterers we believe in providing fresh, seasonal and delicious food all year round, delivering within Central London and selected areas in Greater London. Founded in 1993, we are regarded as one of the UK’s most sustainable caterers, with multiple 3-star rating awards from the Sustainable Restaurant Association. Our kitchens are based near Waterloo, which is an ideal location close to all of our clients where we can create stunning food for all occasions. We are made up of 50 employees who all share the same passion for quality healthy food, sustainability and strong well-being.
Eden Caterers are committed to following, improving and promoting good sustainability practices throughout all of our everyday operations. We approach corporate social responsibility and sustainability through our energy & emissions, sourcing & purchasing of product and waste management.
Since opening our doors 21 years ago, ExCeL London has firmly established itself as one of the UK’s leading international exhibition and conference centres.
Yet this success is not just down to providing world-class facilities and services, our owners, staff, event organisers, exhibitors and visitors all value our wider purpose and creating a positive impact on the local community and the world around us. We truly believe in caring for our people and our planet.
2021 was a challenging year for all of us, not least our five charity partners who, more than ever, felt the effects of the pandemic. We are immensely proud of the support we gave them but also our own efforts from recycling 71% or our waste, operating to both ISO20121 and ISO14001 levels, using 100% renewable energy, offsetting our travel or earning the ‘Triple Crown of Sustainability’. In April, we also signed the Net Zero Carbon Events Pledge, committing us to achieve a 50% reduction in emissions by 2030.
More importantly, our aim is to use our platform and the four million people who grace our venue every year, to inform and inspire others to play their part in tackling the climate emergency.
As a Quaker venue, sustainability has always been part of our identity. In 2009, we made the choice to be a low carbon operation and reduce our carbon footprint by 30% within the next 10 years. More than ten years on, we are now an ethical and sustainable operation:
• We use 100% green energies, free from fossil fuels
• We source local, seasonal, and organic food produce wherever possible
• We pay all our staff above the London Living Wage
• We are single-use plastic-free
• We follow a strict ethical and sustainable procurement process
• And the list goes on!
Our green initiatives didn’t go unnoticed as we are Green Tourism Gold and ECOsmart platinum accredited.
Our team is part and parcel of our sustainable success. We have a series of company commitments, with a strong emphasis on reducing our environmental impact. They also know about our Sustainability Strategy, which sets green targets for 2030. The strategy includes five UN Sustainable Development Goals we have chosen to focus on and some corresponding green targets. Ultimately, we want to be carbon neutral by 2030.
We also engage with other venues and organised an event to think about ways to tackle food waste within the event industry.
We have many more green ideas for the future. In 2023, we would like to switch to a 100% vegetarian and vegan catering offer. George Fox, the founder of Quakerism said: “Be patterns, be examples” and we think that with our sustainable ethos we’re doing just that.
Olympia London believes operating sustainably is essential for its continued success The team recognise that we, and the industry, are on a significant journey to true sustainability, and therefore continually review the company’s ESG strategy and activities to make positive change, make commitments and support the wider industry. In 2017 Olympia London launched its ESG strategy – The Grand Plan which is core to our operations, decision-making and culture. It is driven by working group, is centrally funded and made up of 20 staff from all areas and levels of the business, including board representation. Its ultimate goal is to leave a positive impact through all that we do, focusing on these areas: • Community • Environment • Engage, Educate, Empower. Olympia London was one of the first UK venues to commit to the global event industry’s net zero pledge during COP26 last year and inputted into the draft pledge. Being able to commit to this early is a result of the years of embedding sustainably at our company’s core through our ‘Grand Plan’ ESG strategy. The commitment is to reach net zero greenhouse gas (GHG) emissions by 2050 at the latest and reduce GHG emissions by 50%
Lambeth Palace is the London home of the Archbishop of Canterbury, his family and two religious communities. Lambeth Palace is a historic Palace, and the centre of the Archbishop’s ministry and worship, with a proud heritage of providing hospitality at all levels, from Archbishops setting up soup-kitchens at the Palace gates, to entertaining royalty at garden parties.
Today it is a working Palace with Lambeth Palace and Lambeth Palace Library operating as fantastic venues with spaces to suit all.
Bookings and enquiries for Lambeth Palace Library can be made via hospitality@lambethpalace.org.uk.
The RSA has been at the forefront of significant social impact for over 260 years. From championing early smokeless combustion technology to hosting the influential Food, Farming and Countryside Commission. The RSA has a commitment to be carbon neutral by 2050.
In 2020 events spaces were refurbished, to ensure market leading and sustainable facilities for the return to live events. Most spaces feature recycled carpet made from discarded fishing nets from some of the poorest communities overseas. Furniture and equipment is upcycled where possible to reduce unnecessary waste.
By hosting an event at RSA House, clients are contributing towards a better society with all the profits generated from events going towards the RSA charity, to fund the cutting-edge research the RSA undertakes and the practical tools and frameworks the RSA develop, relating to Regenerative Practices. All event bookers are sent a one page ESG document outlining The RSA’s commitment to a greener more equitable future for people, place and planet.
In-house caterers, CH&CO encourage clients to incorporate plant-based options into their menu, or to go entirely plant based. They incentivise clients to select chefs’ choice menus, reducing the price of the menu, to reduce food waste and deliveries.
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Based in the heart of stylish Marylebone, 41 Portland Place is a one of London’s finest Georgian Townhouse venues Behind the hustle and bustle of Oxford Circus, the Grade II* listed Townhouse features an elegant entrance with marble flooring, original fireplaces and floor to ceiling windows that adorn the house’s façade and sunlight It is the perfect blend of traditional with modern facilities.
We host an eclectic mix of impactful events from parties, weddings, fashion shows to press launches and corporate events.
Profits generated through hiring 41 Portland Place fund charitable activities ran by the Academy of Medical Sciences helping medical research improve healt.
We genuinely care about each and everyone of our clients and want to share our expertise with them Having a can-do approach is the secret to our success This is instilled in us with all we do, from the start of a client’s enquiry to delivering.
We thrive off seeing fantastic results by leaving no stone unturned our service is unique because of the team.
>The genuine care, attention to detail and passion for their roles is phenomenal First and foremost, we look after ourselves and each other to successfully look after clients.
The team at CCT Venues-Smithfield is small but perfectly formed and constantly receive incredible feedback from our clients. Every client that attends our venues are provided with a feedback form. The team at Smithfield have consistently achieved scores of 9/10 and above across all service areas, which include customer service, the quality of the food and refreshments, the comfort of the room and the facilities and the cleanliness of the venue. So far this year, the team have achieved an average score of 9.7/10 from clients and 9.8/10 from trainers, as well as a whole host of positive comments. Clients mainly comment on how attentive the team is, how friendly and welcoming they are and how delicious the food is. As a result, the majority of clients that visit this venue, become longstanding repeat customers. The team at Smithfield aren’t just doing their jobs, they truly care and are passionate about offering a first class service. This is reflected through the many examples of the team going above and beyond, regularly undertaking tasks that aren’t in their job descriptions in order to keep our valued clients happy and to ensure that their events are always a success.
Chelsea Football Club is a sports powerhouse, employing 2000 members of staff, from groundskeepers to finance professionals, and engaging with 107.5 million fans across the globe.
As well as achieving indisputable success on the pitch, Chelsea FC is a leading events venue with a unique footballing heritage. Stamford Bridge offers a versatile hospitality destination with spaces for exhibitions, conferences, meetings, and dining, all managed by the Meetings and Events division, branded Events at Club Chelsea.
Outstanding customer service is at the heart of everything the Meetings and Events team aim to achieve at Chelsea. From intimate boardroom bookings through to 750 delegate conferences, the team work endlessly to meet every client’s needs; working closely with them to create tailored events within Stamford Bridge.
Award-winning multi-purpose events venue, Church House Westminster, creates innovative and engaging digital and in-person event experiences with the expert support of in-situ creative event and production teams. The Grade II listed historic venue is located within leafy Dean’s Yard and event organisers can look forward to a choice of 19 versatile and modern event spaces.
Grocers’ Hall is in a prime position opposite the Bank of England and a 1-minute walk from Bank underground. Our Exclusive Hire policy is a huge advantage to clients as we can provide undivided attention on event day.
We work hard not to oversell the venue which gives a sense of great customer service – each of our clients is unique with a bespoke set of needs.
Our small but passionate team exceeds expectations in every aspect of customer service, and believe we do our industry proud. Emphasis is on quality – not quantity of events – with our philosophy combining a commitment to excellence and meticulous attention to detail, leaving guests to experience not only one of the finest events venues in the heart of the City of London, but also the highest standards of food and service. The proof of this are our longstanding clients who come back to us time and again.
Savoy Place offers two lecture theatres for 626 guests, 14 event spaces across three floors, and a roof terrace overlooking London.
Catering for the rapidly evolving needs of conference goers, the venue team always puts its clients first and therefore dedicates a lot of training to deliver exceptional customer service. The key to consistently positive client feedback is in developing a strong culture and thorough training scheme to educate staff. From innovative problem solving to going the extra mile on bespoke, personalised detail for clients, every member of staff involved in the planning and delivery of events showcases the IET’s core values.
As the IET, the venue is well used by science, technology, engineering and mathematics (STEM) businesses as well as clients from broader industries championing CSR because of its sustainability credentials, including its most recent Greengage Platinum ECOsmart accreditation.
With many high-profile visitors and events, Savoy Place is proficient in client privacy, NDA content and full-service packages to provide security. The venue’s Operations Manager also has House of Commons security experience.
Because of Savoy Place’s market adaptability, its customers were confident continuing their relationships – both during and post pandemic, and by March 2022, had reached pre-pandemic booking levels.
Our team is our greatest asset. At Tobacco Dock, we pride ourselves on our exceptional level of customer service and delight in creating events which surpass our clients’ expectations.
We have a deep understanding of the need for speedy responses, approachable and authoritative team members, and high levels of adaptability. We provide detailed proposals within 8 hours of first enquiry and provide prospective and repeat clients with comprehensive site visits.
Each event has dedicated account and operations managers who support throughout the planning and delivery of the event. With an extensive list of suppliers and in-house catering, AV and branding partners, Tobacco Dock makes building extraordinary events supremely straightforward.
We’re agile at navigating through changing or evolving briefs and endeavour to accommodate clients’ requests so the resulting event surpasses their vision. We also conduct a thorough debrief post event to see what worked particularly well and also areas for improvement.
Building the best team in the industry has been our mission and with an emphasis on development and collaboration, we make sure we nurture the talent we have, as well as attracting our pick on new starters.
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Award-winning multi-purpose events venue, Church House Westminster, creates innovative and engaging digital and in-person event experiences with the expert support of in-situ creative event and production teams. The Grade II listed historic venue is located within leafy Dean’s Yard and event organisers can look forward to a choice of 19 versatile and modern event spaces.
Welcome to Hilton London Metropole. We are Europe’s Leading Conference and Event’s hotel… cool, right?! We’ve got 1,099 bedrooms including Suites, Executive Rooms and Guest Rooms, over 35 Meeting rooms including Three MASSIVE Ballrooms, a 200 SQM state of the art Fitness Centre, an Executive Hotel Wing… it’s as fancy as it sounds, a 300 SQM Executive Lounge, four uniquely themed Bars and Restaurants all calling home at the very best London location with four tube stations on our doorstep.
Central London venue The QEII Centre is highly-versatile, both in the space and the service it offers to clients.
Each year, the venue, based in the heart of Westminster, hosts over 400 national and international events, which range widely in style and size – from fashion shows and TV shoots to business conferences and government summits. The QEII Centre has hosted over 13,000 events since its opening in 1986.
During the last year, work continued on maintaining excellent relationships with clients. The sales team worked hard to postpone events, rather than cancel them and worked with clients to find alternative dates, resulting in 60% of events being postponed, rather than cancelled, well above the industry standard.
The QEII Centre has also acquired several new clients over the last year including the Family Firm Institute, London Tech Week and The World Adhesive Conference. The combination of assisting clients and winning new business has meant that venue occupancy was higher than average in November 2021 and March 2022 as well as revenues for the last year being £1m higher than forecast.
The Mermaid London is a high-profile conference and events venue, located in the heart of the City of London. We provide a one-stop solution for conference organisers. From immaculate attention to detail, flexible event spaces and a diverse offering, we are dedicated, experienced and committed to ensuring that every event is an outstanding success.
Excellence and creativity are embedded in our DNA, which translates to how we approach events. As a privately-owned business, and with complete autonomy in decision making, we are flexible and adaptable, without compromising on service or quality, enabling us to deliver exactly what our clients want. We host a variety of events ranging from complete venue buy-outs for over 1900 with client’s own branding throughout, to large scale conferences for up to 600 in our Auditorium, 27 stand exhibitions, to smaller, more intimate meetings.
We continually invest to offer the highest of standards, from not just the fabric of the building, but also to provide the most advanced AV technology and innovative catering options, enabling us to be the best conference venue.
With 57 flexible spaces over 16,000 sqm, the versatility and scope of Tobacco Dock makes it ideal for a range of conferencing options. Our clients love our great location, strong relationships with industry-leading suppliers and outstanding tech infrastructure. Our spaces accommodate as many as 1,500 in a theatre layout or as few as 6 so we can create bespoke layouts, so events of all sizes fit perfectly.
We’ve undertaken many recent improvements including ramping up our bandwidth to 10Gb, providing unsurpassed WiFi capacity to our clients – perfect for international events and global streaming.
We also created a hybrid studio, with 16m LED wall, luxury seating, HD quality recording equipment and experienced broadcast crew, ready to help our clients connect with their audiences when they can’t make it in person.
Our in-house catering team, Tobacco Dock Food, provides award-winning menus, from sit-down banquets to informal street-food options. Experts in delivering incredible meals at speed to help conference clients get on with the important work of delivering their content, they frequently serve +1000 delegates in a 20-minute window.