Welcome to Hilton London Metropole. We are Europe’s Leading Conference and Event’s hotel… cool, right?! We’ve got 1,099 bedrooms including Suites, Executive Rooms and Guest Rooms, over 35 Meeting rooms including Three MASSIVE Ballrooms, a 200 SQM state of the art Fitness Centre, an Executive Hotel Wing… it’s as fancy as it sounds, a 300 SQM Executive Lounge, four uniquely themed Bars and Restaurants all calling home at the very best London location with four tube stations on our doorstep.

QEII Centre

Central London venue The QEII Centre is highly-versatile, both in the space and the service it offers to clients.

Each year, the venue, based in the heart of Westminster, hosts over 400 national and international events, which range widely in style and size – from fashion shows and TV shoots to business conferences and government summits. The QEII Centre has hosted over 13,000 events since its opening in 1986.

During the last year, work continued on maintaining excellent relationships with clients. The sales team worked hard to postpone events, rather than cancel them and worked with clients to find alternative dates, resulting in 60% of events being postponed, rather than cancelled, well above the industry standard.

The QEII Centre has also acquired several new clients over the last year including the Family Firm Institute, London Tech Week and The World Adhesive Conference. The combination of assisting clients and winning new business has meant that venue occupancy was higher than average in November 2021 and March 2022 as well as revenues for the last year being £1m higher than forecast.

The Mermaid London

The Mermaid London is a high-profile conference and events venue, located in the heart of the City of London. We provide a one-stop solution for conference organisers. From immaculate attention to detail, flexible event spaces and a diverse offering, we are dedicated, experienced and committed to ensuring that every event is an outstanding success.

Excellence and creativity are embedded in our DNA, which translates to how we approach events. As a privately-owned business, and with complete autonomy in decision making, we are flexible and adaptable, without compromising on service or quality, enabling us to deliver exactly what our clients want. We host a variety of events ranging from complete venue buy-outs for over 1900 with client’s own branding throughout, to large scale conferences for up to 600 in our Auditorium, 27 stand exhibitions, to smaller, more intimate meetings.

We continually invest to offer the highest of standards, from not just the fabric of the building, but also to provide the most advanced AV technology and innovative catering options, enabling us to be the best conference venue.

Tobacco Dock

With 57 flexible spaces over 16,000 sqm, the versatility and scope of Tobacco Dock makes it ideal for a range of conferencing options. Our clients love our great location, strong relationships with industry-leading suppliers and outstanding tech infrastructure. Our spaces accommodate as many as 1,500 in a theatre layout or as few as 6 so we can create bespoke layouts, so events of all sizes fit perfectly.

We’ve undertaken many recent improvements including ramping up our bandwidth to 10Gb, providing unsurpassed WiFi capacity to our clients – perfect for international events and global streaming.

We also created a hybrid studio, with 16m LED wall, luxury seating, HD quality recording equipment and experienced broadcast crew, ready to help our clients connect with their audiences when they can’t make it in person.

Our in-house catering team, Tobacco Dock Food, provides award-winning menus, from sit-down banquets to informal street-food options. Experts in delivering incredible meals at speed to help conference clients get on with the important work of delivering their content, they frequently serve +1000 delegates in a 20-minute window.