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art’otel London Battersea Power Station

art’otel London Battersea Power Station is an arts and premium lifestyle hotel devoted to creating and presenting original work. Unlike hotels with décor art, art’otel invites guests to create art, interact and immerse themselves in the arts, not just to view. Each art’otel is nspired by a dedicated Signature Artist, a talented artist that has applied their unique style and character to the look and feel of the hotel. Jaime Hayon was an ideal multi-disciplined artist with a bold and colourful style perfectly suited to represent art’otel London Battersea Power Station and the centre of a new cultural quarter.

ExCeL London

With the start of the year still affected by the global pandemic, 2022 and beyond proved both an exciting and challenging one for the events industry and ExCeL London.
Nevertheless, ExCeL ambitiously staged 350 diverse events in just 10 months during 2022, welcoming more than three million visitors.
It also continued its goal of championing sustainability and innovation within the industry, investing hundreds of millions in venue infrastructure – including a 25,000sqm expansion project – and achieved a 91% satisfaction rating amongst organisers.
Together with 16 new event launches and a further dozen relocated from other venues, 2023 is now set to become the new benchmark for success for ExCeL, particular as it is already tracking 10% higher than its previous all-time record (set in 2019).
Everyone at ExCeL is immensely proud of the work they do to ensure the venue remains one of the leading in the UK.

HERE at Outernet

HERE at Outernet is one of the most exciting new entertainment venues in London for live shows, club nights and events. You will find our central London venue located at Tottenham Court Road within the brand-new Outernet district. At 10,000 square feet, HERE is a custom designed blank canvas space crafted to host creative and cultural events from end to end of the live events spectrum. Since opening in Autumn 2022, we have hosted a variety of events, such as; awards ceremonies, private dining, product launches, conferences, premieres, gala receptions, and fashion shows amongst many other bespoke event formats.
We work with world class brands such as Aston Martin, Prada, Amazon, Conde Nast, Snapchat, LVMH, Fenty Beauty, S.S. DALEY, EA Sports, Sky, TikTok, Netflix and more. The location, high specification, turn-key nature of the venue, easily activated touch points and cross-district opportunities and amenities have helped our ambition come to life, bringing cutting edge live events back to the heart of the West End. A focus on customer and talent experience is in our DNA, with our spaces having been built from the ground up as a hub for connectivity, technology and experience.

London Hilton on Park Lane

An icon of British hospitality since 1963, London Hilton on Park Lane was the very first Hilton to open in the UK – and the hotel has since been purveyors of excellence. Overlooking Hyde Park, the hotel’s location on prestigious Park Lane is close to London’s top tourist attractions including West End theatres, historic landmarks and famous shopping districts. Step inside the hotel and you’ll find elegant rooms with magnificent views, world-class dining and modern facilities for business and relaxation — everything you need for a remarkable stay in the capital.

Natural History Museum

The Museum first opened its doors in 1881, as a cathedral to Nature, and has been sharing the wonders of the natural world for over 140 years.
In addition to being an iconic venue, the Museum has developed into a pioneering institution for scientific research, and more recently has become one of London’s favourite event venues, showcasing the Museum’s collections to brand-new audiences. Excitingly, the Museum has been shortlisted for Art Fund Museum of the Year 2023.
The Museum is incredibly proud to have been hosting a huge variety of events for over 30 years., In the past year, NHM held over 150 venue hire events, a record-breaking number of events for the Museum.
The Museum houses one of the world’s biggest and most important scientific collections, comprising of over 80 million specimens. By hosting an event at the Museum, clients are not only experiencing a one-of-a-kind architectural backdrop, they are also helping to inspire the next generation of scientists. All profit generated from venue hire events goes directly into helping fund the Museum’s activities, including remaining admission free to visitors and the scientific research into the current challenges facing our planet.

Nobu Hotel London Portman Square

Nobu Hotel London Portman Square exceeds its reputation as a leading luxury lifestyle hotel in the heart of Marylebone, blending cool modern luxury with minimal Japanese tradition.
When it comes to Events we have a range of stunning spaces that accommodate for every occasion – both business and leisure. Our spaces can cater for up to 1000 guests, such as the exquisite Nobu Ballroom, featuring state-of-the-art Audio-Visual technology combined with the world-renowned Japanese-Peruvian cuisine, inspired by one of the world’s most fa-mous Japanese Chefs – Chef Nobu Matsuhisa himself. Guests can enjoy Nobu catering for any event size and the ballroom has made a dramatic appearance in the London venues in-dustry scene.
The stunning Nobu Ballroom is a tech-enabled space, featuring a 9-metre LED screen with high-capacity rigging points and a fully programmable video and light display that has rede-fined venue event technology. The capacity of this technology enables event organisers to host state of the art events, as well as high-end hybrid conferences. We offer a self-contained experience with all of our meeting rooms being on our mezzanine floor as well as our pre-function area.

RSA House

RSA House is an amalgamation of five Georgian Townhouses with history dating back to 1774. The venue has an ambitious five-year growth plan which is set to start well with 23/24 being a record year for sales. The venue continues to heavily invest in advanced digital technology, hybrid capabilities, refurbished and enhanced facilities as well as embed sustainability into the operations, to elevate the guest experience and to ensure the venue has market leading facilities and offers.
The venue boasts three styles of venue under one roof with 11 versatile spaces, including the subterranean Vaults, exposed brick Auditorium, historic Great Room and seven contemporary meeting rooms. Service is personable with all teams going above and beyond client expectations meaning high client retention and positive feedback.
In-house contract caterers, Company of Cooks, are not short of creativity, from signature masterpieces including a showstopper ‘pudding at the theatre’ dessert table, built live by chefs, adding a dramatic twist to any event, to the finest dining menus and healthy and energising daytime menus to suit all budgets. Unsold food is delivered to The Felix Project for local charities and schools to help the most vulnerable in society.

The O2

The O2 is the world’s most popular live entertainment, leisure, and retail destination, and has been visited by over 100 million people since opening in 2007. Playing host to 200+ events a year, The O2 arena has one of the country’s most varied programming schedules spanning music, sport, comedy and more.
Over the past 16 years, The O2 has evolved into a full day out destination, with truly unique offering available for visitors all under one iconic roof. With even more spaces for artists and promoters to utilise beyond the 20,000-capacity arena, The O2 has been able to host a range of cross-campus events that not only meet client briefs but take the customer experience onsite to the next level. From climate events with Billie Eilish which saw the venue go vegan, to 10 years of the sell-out C2C festival, to the unforgettable Laver Cup, The O2 is the ultimate versatile London venue with the ability to create truly unique event offerings and unforgettable moments for fans bands and brands.

ExCeL London

The past 12 months have proved both an exciting and challenging one for the event industry and in particular ExCeL London’s Venue Team.
Staging 350 events into a condensed 10-month calendar required an enormous team effort, especially to still achieve a 91% satisfaction rate amongst organisers.
From delivering a record-breaking 16 events in a single week, to brushing on 14,250 litres of paint or dealing with 623 exhibits for a single event, the ExCeL venue team stand out for all their hard work and dedicated and hopefully the testimonials speak for themselves.

Hilton London Bankside

Hilton Bankside’s events team distinguishes itself through dedicated members who consistently deliver success for their clients. The team’s focus on conversion, relationship building, and efficiency has yielded remarkable results, with an 85% growth in events revenue year on year, a 6% increase in conversion rates, and 62% repeat business. They have successfully executed over 350 events, hosting more than 70,000 satisfied guests. Investment in cutting-edge technology, such as an advanced AV systems and a detailed 3-D tour, has streamlined the decision-making process.
Commitment to sustainability is evident in Hilton Bankside’s eco-friendly practices, including reducing single-use items, recycling waste, and implementing a ’50-mile menu’ sourcing local ingredients to reduce carbon impact. Comprehensive training programs empower team members to excel in their positions, instilling confidence and fostering a culture of continuous learning. Cross-training encourages collaboration among colleagues, resulting in a cohesive and supportive team dynamic.
The team’s experience and dedication was showcased when they successfully organised an awards dinner for 550 people within a tight 23-hour timeframe, impressing the client and securing immediate rebooking.
Hilton Bankside’s events team sets new industry standards, excelling in service and innovation. They have established themselves as a preferred choice for clients seeking outstanding event experiences.

IET London: Savoy Place

IET London: Savoy Place is as renowned for its facilities as its venue team. Described as ‘friendly’, ‘helpful’ and ‘professional’, these qualities continue to win new business and build valuable long-term relationships.
Our team, comprised of staff from the IET and our service provider partners, collaborates with colleagues from across the organisation daily. We take a ‘one team approach’, trusting in each other to deliver. Open communication ensures we provide excellent customer service and continue raising our NPS.
We’ve invested heavily in our industry-leading IT and AV infrastructure, including a £20,000 fibre installation and £120,000 investment in Wi-Fi 6, and Event Coordinators are trained by AV colleagues, empowering them to confidently respond to customer queries and requests. This has helped bring business back up to 2018 and 2019 levels, and record months this February, March and April.
We also regularly collaborate with our in-house production company iet.tv to deliver additional value. In 2022 they supported 50+ hybrid events, worth £200,000 to this part of the business, with many already run in 2023.
We’re very proud of our team, and are always finding new ways to quantify and improve our outstanding service standards.

QEII Centre

The QEII Centre employs a team of 50 highly-skilled and experienced individuals across seven departments with more than a fifth with a service length of more than 20 years. This wealth of experience and expertise provides continuity for clients who value the connections they make and enhanced understanding of their needs. Unsurprisingly, our client retention rate is 67%.
The hard work of our team with its ‘one team ethos’ applied to every booking means we have met our goal of maximising use of the centre, leading to our third best financial year in 2022/23. While we have retained clients, we have also attracted new ones, including London Tech Week, which returned to the centre for a second year in June 2023 and the World Adhesive & Sealant Conference, which will come to London for the first time in 2026.

Stamford Bridge

Among the teams working at Chelsea FC is the Hospitality and Venue department, which continues to be a pillar of success for the business The Venue team sits within this, and their dedication to the club and their clients is recognised company wide The team consists of nine members, many of whom have worked for Chelsea FC for over ten years, some having returned to the Club after exploring alternative pursuits.
There is a wealth of skill and experience within the team, with members having worked in the sporting, hotel and hospitality industries previously With the changing landscape of the sporting and events industry, the team consistently learns and adapts to face new challenges Due to the lockdown and subsequent sanctions that were imposed on the Club, the team has had to steadily return to business whilst managing workloads.

The Hurlingham Club

A hidden gem…a quintessentially British venue in the heart of London
Set in 42 acres of magnificent grounds on the border of the Thames in Fulham, The Hurlingham Club is a green oasis of tradition and international renown, effortlessly combining timeless elegance with state of the art event facilities.
Steeped in grandeur, the Hurlingham Club is not only a private members’ club, but also a venue for private hire. Home to events such as Fete Champetre and the Giorgio Armani Tennis Classic at Hurlingham, The Hurlingham Club is also available for corporate and private events. Guests are always treated with the high level of service which has become synonymous with the Club.
The Club provides a unique space to host gala dinners and award ceremonies, with the magnificent Palm Court offering a stunning entrance for drinks receptions and backdrop for photos, and choice of function rooms catering for 30 up to 1,200 guests; and everything in between.
The Club’s team of highly trained and experienced staff, high class facilities and experience with hosting prestigious events ensure that your guests’ will leave your event with only great memories to behold.

The National Gallery

It is through the expertise of the National Gallery Events Team that we are able to adapt a building containing extremely important works of art into a fully operational events venue. This involves careful collaboration from the Events Team who foster excellent working relationships with colleagues across the Gallery such as the Conservation, Curatorial and Security Departments, exploring what can be achieved within a historic setting and providing solutions or alternatives to a client’s brief as required. This includes extensive sound, vibration and lighting tests to ensure that we can accommodate live music, dancing and high levels of production without putting the paintings at risk. We work collaboratively to ensure that we create events with fantastic feedback (see testimonials!) and fostering relationships to cultivate into corporate partnerships and happy repeat clients, including the Oscars and BAFTA Nominees’ parties.

Tobacco Dock

Tobacco Dock began its life as an events venue with a team of 4 and a handful events in 2012. A decade later its team has grown to 25 event professionals helping to produce over 250 events a year. A big enough team to deliver excellence within a busy schedule, but also small enough for everyone to have knowledge of everything that is going on within the venue, the ethic of teamwork and working for each other is incredibly strong.
Our team is our greatest asset, and when you consider the rest of the cards in our hand (Grade 1 listed, historically and architecturally significant building, cutting-edge tech infrastructure, central London location, 57 adaptable spaces over 16,000 sqm suitable for events hosting from just 6 to over 7,000 attendees, to name but a few), that makes them pretty special indeed!
We aim to give our clients extraordinary service from the moment they pick up the phone to make their first enquiry, all the way to debrief (and often beyond).
Our emphasis on customer service means we have cultivated strong relationships with our clients and are proud to have an Average Customer Service Score of 94/100.

{10-11} Carlton House Terrace

At {10-11} Carlton House Terrace, we recognise as a team of event and hospitality professionals who inhabit a prestigious central London venue, we have previously had barriers to access, and although unintentional, our previous activity is likely to have been impacted by biases and structural bias that exist organisationally, within the industry and in wider society. We are committed to breaking down those barriers to entry and delivering a better service and environment for our staff, clients, and suppliers We strive for fairness by understanding and celebrating differences as well as creating a sense of belonging – for everyone Utilising our influence by creating opportunities to ensure we are open to a wider audience and more communities We have the ability and opportunity to encourage diversity, inclusion, and accessibility where we can We are committed to being socially responsible and helping to build a stronger, diversified industry through providing opportunities for marginalised and underrepresented communities and promoting diversity and inclusion in our policies and practices In the summer of 2022, we began work with Diversity Alliance to translate our desire to break down these barriers into a tangible commitment and this year we will be working toward Diversity Alliance accreditation.

Friends House

Friends House is a Quaker venue, and as such we uphold the values of equality, peace, truth, justice, and simplicity. We want to provide a comfortable and safe environment where every individual feels respected and valued in their identities, no matter their gender, faith, sexual orientation, class, background, ethnicity, and ability.
We always strive to make the venue as accessible as possible and have worked with Accessable to create a detailed accessibility guide. We also do the work on EDI and run ongoing training for staff on race and equality. We take feedback on board and look at our past to improve the present.
We believe that treating staff fairly is key. Therefore, we pay everybody above the London Living Wage (as set by the Living Wage Foundation) and have a 1:4 ratio between the highest and lowest paid staff members. Finally, we recently improved our family friendly (maternity and adoption) and flexible working policies. Staff’s well-being is part and parcel of a successful venue, and we intend to uphold our commitment to a safe and enjoyable workplace for all.

House of Commons

The House of Common’s commitment to fostering an inclusive environment is evident in its enshrined commitments, flexible working practices, training initiatives, accessibility measures, and positive feedback from staff and clients. This extends beyond lip service, actively creating a welcoming and nurturing workplace that values diversity in all its forms.
The House of Commons prioritizes diversity in recruitment, implementing inclusive policies and fair selection processes that mitigate unconscious biases. They offer comprehensive training programs, mentoring opportunities, and equal promotion prospects based on merit. Flexible working arrangements accommodate diverse employee needs, promoting a healthy work-life balance.
Collaborating closely with clients, the venue ensures tailored services and inclusive facilities to accommodate diverse abilities and preferences. The culinary team crafts menus that cater to various dietary requirements and cultural preferences, prioritizing sustainability and sourcing from local suppliers.
The House of Commons’ enduring legacy, dedication to equality, diversity, and inclusion, innovative approaches, excellent catering services, and transformative impact in the event industry make it a deserving contender for the award. Their request for recognition emphasizes the venue’s commitment to promoting inclusivity and making a difference in the field.

Lumiere London

We proudly nominate Lumiere London Underwood for the “Best Venue for Diversity and Inclusion” award, showcasing their exceptional dedication to fostering an inclusive environment. Led by acclaimed fashion photographer Carlos Lumiere and Stephan Trockle, Lumiere London was established in 2007, offering creative studio spaces. The addition of Underwood Lofts in 2020 expanded their offerings. Underwood Lofts feature diverse spaces and inclusive facilities, including accessible options. Lumiere London boasts a team of 12 individuals spanning various nationalities, ethnicities, cultures, ages (21 to 57), abilities, and LGBTQ+ representation. Their unity, founded on core values, promotes open dialogue and respect. Robust policies encompass gender equal pay, EDI, anti-harassment, and more. The venue hosts a wide array of events, ensuring cultural diversity. Inclusive menus, collaborative partnerships, staff training, and engagement in social impact initiatives further demonstrate their commitment. Lumiere London’s marketing strategies also reflect inclusivity, featuring diverse individuals in their materials. The venue’s dedication to diversity and inclusion extends across their team, practices, and values, making them a deserving nominee for this prestigious award.

Troxy

Troxy, one of London’s largest independent venues, stands as a cultural landmark and East London hotspot. Evolving continually to enhance the event experience, the venue recently underwent refurbishment, elevating production values, installing gender-neutral facilities and adopting sustainable supplier initiatives. Since its art deco doors opened in 1933, Troxy has been a versatile event space, hosting various LGBTQIA+ events, including Buttmitzvah and MIMI’s Pride.
Troxy boasts a trusted reputation among clients, delivering diverse live and corporate events. The 1050sqm floor space can accommodate up to 800 guests for seated dinners or 3000 for standing events, ensuring accessibility for all attendees.

Church House

As a Grade II listed venue, we take great pride in our rich heritage. We also take great pride in ensuring our operations and building provide positive benefit for our community.
We have taken extensive sustainability measures to ensure we will reach Net Zero 2030, including offering sustainable menu choices and installing smart energy systems in our building. We have taken the following measures so far, and will continue to invest in our sustainability programme to go above and beyond what is required.
• 100% renewable electricity
• 0% Waste to Landfill
• Temperature consumption reduction of 66% due to cork insulation
• 80% reduction in water consumption due to waterless urinals
• Planet Mark certified cleaning.

ExCeL London

Since opening our doors, ExCeL London has firmly established itself as one of the UK’s leading event venues.
Yet this success is not just down to providing world-class facilities, our owners, staff, event organisers, exhibitors and visitors all value our wider purpose and dedication to sustainability.
More importantly, our aim is to use our platform – and the four million people who grace our venue every year – to inform and inspire others to play their part in tackling the climate emergency.
As well as supporting five local charity partners, we are immensely proud of our achievements to date, most notably being certified carbon neutral – the first UK venue to achieve the internationally recognised PAS 2060 status.
We also use 100% renewable electricity, send zero waste to landfill (and have done for more than 10 years), earned the ‘Triple Crown of Sustainability’ and even house one of the UK’s largest wormeries. We have also signed up to the Net Zero Carbon Events Pledge, committing us to a 50% emissions reduction by 2030.
Our vision is to be a sustainability leader within our industry by shaping the future of events into one that is net zero, resource efficient and equitable.

Natural History Museum

Sustainability sits at the heart of the NHM’s values. With over 350 scientists and countless visiting scientists and partnerships, the Museum’s teams are working meticulously to research and find solutions to the planetary emergencies we are facing on Earth. As the most visited London attraction in 2021 and 2022, the Museum is also using its’ global reach to inspire and create advocates for the planet.
The NHM is proud to hold an ISO14001:2015 accreditation and is targeting to achieve net zero by 2035. The sustainable values and missions of the Museum are wholeheartedly reflected in the approach of all venue hire events, having implemented a series of policies and initiatives throughout, to maximise sustainable practice.
Sustainable practice and consideration of environmental impact played a significant consideration in the 2022 NHM venue hire supplier accreditation application process. The Museum is leading the way as one of the first venues in London to weight their tender process towards sustainability.
Researching and implementing sustainable strategies, whilst educating and creating advocates for the planet, sits at the heart of NHM’s mission. The venue hire team remains dedicated to hosting sustainable events, so generations to come can enjoy the same celebrations.

Olympia London

Olympia London holds sustainability at the heart of what it does. The events industry is on a vital journey to true sustainability and we recognise the importance of continually reviewing our ESG strategy and continue to produce annual reporting on our Grand Plan, the sustainability working group we set up in 2017.
Our 2022 report focused on three areas; community, environment and collaboration.
We benefitted the community through supporting Barons Court Project, a homeless charity, and Royal Trinity Hospice.
We helped the environment in significantly reducing food waste, partnering with Guardians of Grub and changing to selling aluminium water bottles and well as increased re-fill stations.
We collaborated with stakeholders, producing enhanced event sustainability reports to each of our event organisers to allow them to track and improve year on year. We also collaborated with internal staff, with all Olympia London people put through Grand Plan and sustainability workshops to reinvigorate our workforce and focus on our group objectives.

The Kia Oval

This year The Kia Oval and Surrey County Cricket Club has confirmed our pledge to achieve Net Zero carbon emissions by 2030. This is an important and ambitious target to ensure that we can operate at the highest level possible. The Club has set an initial target of reducing total CO2e emissions by 45% by the end of 2024 with a focus on rapidly reducing the direct emissions that result from the Club and the running of The Kia Oval venue. This includes reducing electricity consumption, improving insulation operational processes at the venue, and increasing the quantity of recycling to name but a few areas of focus.

The O2

The O2 is the world’s most popular live entertainment, leisure and retail destination, and is visited by over 9 million people a year. A core part of our overarching business strategy is to reduce The O2’s environmental impact, to achieve net zero and manage a sustainable and responsible venue for fans, bands and brands.
From the procurement of green electricity and a state-of-the-art waste compound, to the implementation of digital ticketing and major reductions in single-use plastic at the venue, The O2 has been paving the way for greener arenas in the UK. Significant strides have also been undertaken by the venue relating to F&B, with the world-famous arena going fully vegan for six Billie Eilish show dates last summer, resulting in a carbon saving of 14,000kg and the permanent removal of the beef burger from our menus. All of this contributed to The O2 being the first arena in England to achieve its Greener Arena certification, awarded by A Greener Future.
Working towards real industry change, The O2 is in the process of developing a ‘Green Rider’ as a best-in-class guide to encourage artists and touring crews visiting the venue to make more sustainable choices.

Barge East

Barge East has been operating in a thoughtful, sustainable and environmentally ethical manner since opening. We practice over 60 different sustainable actions, across all departments and even in the construction and build of our float restaurant and growth of our riverside gardens.
From food to drinks and the space your sitting on have been produced, created and built to minimise impact

BMA House

As the home of the British Medical Association, BMA House has long recognised the importance of sustainability, the achievement of which has long-term benefits for human health and wellbeing.
In 2019 BMA House commissioned an eco-audit of the venue to evaluate consumption, emissions, waste and usage. The ultimate goal was to gain a true picture of the venue’s environmental status and to subsequently create a carbon descent plan. This plan, called internally the ‘BMA Carbon Neutral Pathway’ outlines clear goals and steps on the journey to becoming carbon zero by 2030. Many initiatives have already been undertaken, leading to a wide variety of accolades and awards. However, BMA House is continuing to look for new ideas and actions that will accelerate its carbon zero journey.
Of particular challenge for BMA House is the nature of the building. As a listed venue there are changes that are physically very difficult, however, we have an emerging estates strategy that will see the building’s infrastructure replaced so that we can substantially reduce our carbon footprint and use energy from 100% renewable sources. This is part of our continued efforts to be the best, measure our results and share best practice with our peers.

IET London: Savoy Place

IET London: Savoy Place is committed to sustainability and reducing its environmental impact. From 100% renewable electricity to our zero-waste policy and sustainable catering options, we strive to provide the best events not just for our clients, but for the environment too.
In 2022, we became one of only a handful of venues to secure the prestigious Greengage ECOsmart Platinum Award. The award reflects the extensive measures we have taken to fully embrace environmental sustainability. We have also achieved the Silver Investors in the Environment Accreditation, and are aiming to achieve ‘Green’ status by 2025.
The building is equipped with energy-efficient lighting, heating and cooling systems, and smart building management systems to ensure energy is used efficiently. Solar panels have been installed on the roof to generate renewable energy, and rainwater harvesting is in place to reduce water consumption. And when it comes to catering, we source sustainable and ethically produced products, and prioritise local suppliers where possible to reduce carbon footprint.
Staff are continually educated in energy-saving best practices. There’s no on-site parking, and people are encouraged to travel by public transport to events, cutting out a key source of emissions entirely.

Lambeth Palace

Lambeth Palace is a historic Palace with a proud heritage of providing hospitality at all levels over the past 900 years.
In this last year, the Palace has seen a number of new events that will go down in history, including the Palace holding the London Day of the decennial Lambeth Conference, welcoming 1500 Church Leaders and dignitaries to Lambeth Palace, working with CHCC to deliver the Foreign & Commonwealth Development Office’s Official Reception to 650 Heads of State following the funeral of Her Late Majesty Elizabeth II, and delivering the Department for Culture, Media and Sport’s Reception for the Coronation of Their Majesties, The King and Queen.
Lambeth Palace has a well-established history of sustainable and environmental practice and leads venues across the United Kingdom and internationally in proving that historic venues do not have to choose between preservation of heritage and sustainability.
Ethical and sustainable practices have always been rooted into our ethos. We are proud to be leaders for the historic building community in how we operate with sustainability at our heart. Our practices are guided by our central procurement department, our ethics department and also our onsite sustainability working group.

RCP London Events

The Royal College of Physicians (RCP) is over 500 years old and currently in its fifth home since 1965. This iconic grade 1 listed modern building overlooking Regent’s Park houses an award-winning conference and events centre and offers highly versatile facilities, including tiered auditoriums, conference, meeting, exhibition and dining spaces as well as a medicinal garden and a museum.
Operating in a Grade 1 listed building and as part of an organisation that is over 500 years old is challenging when it comes to sustainability because of the nature of our environment and long history, yet, we are proud to have been awarded green accreditations by professional bodies measuring our venue’s and organisation’s impact on the environment.
From catering to waste management, infrastructure renovations and partnerships with ethical, green and socially-responsible suppliers, we review and improve all operations to ensure sustainability is at the core of everything we do.

The View at the Royal College of Surgeons

Home to the Royal College of Surgeons, sustainability practices have been in place since day one at The View, a versatile events venue in Lincoln’s Inn Field. Reopened in 2021 following a full renovation, the Grade II listed building has been transformed into a state-of-the-art training centre with sustainability at its heart, which runs through from the materials used in the building’s structure to on-site practices.
Recognised for ‘architectural excellence’ by The Royal Institute of British Architects (RIBA) in May 2023, the venue received praise for the success of the renovation in modernising the space physically and culturally. This includes 100% of timber materials used were FSC-accredited certified to ensure they meet the highest environmental and social standards, while there are 111 solar panels installed across the building, with sensor-controlled lights in each space to contribute towards energy efficiency.
Furthermore, The View is proud to be able to claim that no waste goes to landfill. Waste is separated into general, recyclable (card/metal/plastic), food and glass, batteries and print toners, which means 98.5% of total waste is recycled at the venue. As a result of these initiatives, we are delighted to announce that we’re on track for BREEAM Excellence Certification.

30 Euston Square

With over 10 years’ experience of creating fantastic events, from conferences and meetings to private dinners and parties, customer service is at the heart of everything we do at 30 Euston Square. Our values are built on commitment, enthusiasm, trust, integrity and innovation, where we not only meet expectations, but strive to exceed them. We work closely with our clients to create bespoke events to meet the needs of the organiser and their attendees. It is this commitment to customer service which prevails above all else.
Spanning across seven-floors, our stunning venue offers a range of versatile spaces that blend high-class hospitality with state-of-the-art facilities. Offering adaptable spaces which can be tailored to our client’s needs, our rooms run from meeting, conference and private dining rooms, to banqueting spaces with an adjoining open-air rooftop terrace, 41 boutique bedrooms and a 300-seat auditorium.
The revenue generated by our events is then invested into the work of the Royal College of General Practitioners, who are headquartered and own the building.
Offering first-class service, high quality food and drink menus and a commitment to exceed the customer experience at every opportunity makes us one of the leading corporate event venues in London.

Friends House

In 2022, Friends House hosted 2,226 events and welcomed 99,859 delegates. That’s many people to provide with a great event experience. That’s why we continuously invest in staff training, especially customer service. We have a strong framework for training and monitoring of our customer service performance. Our staff are trained via the WorldHost programme, and we are a WorldHost recognised business. We think that excellent customer service should come from all levels of the company too.
From the booking enquiry to the event taking place, we work around our clients’ requirements and always try to show flexibility. We still have flexible booking policies in place regarding COVID and have allowed people to move their bookings for free during the train strikes of this year.
And when clients leave the venue, we monitor feedback closely and act when needed. We also believe in transparency, which is why reviews and testimonials are accessible on our website, TrustPilot and Google Reviews.
In the words of one of our clients: “My meetings are a lot less stressful when I use Friends House, as they think of everything.” A seamless, stress-free event experience, that’s what you get when you choose Friends House.

Grocers’ Hall

Grocers’ Hall is in a prime position opposite the Bank of England and a 1-minute walk from Bank underground. Our Exclusive Hire policy is a huge advantage to clients as we can provide undivided attention on event day.
We work hard not to oversell the venue which gives a sense of great customer service – each of our clients is unique with a bespoke set of needs.
Our small but passionate team exceeds expectations in every aspect of customer service, and believe we do our industry proud. Emphasis is on quality – not quantity of events – with our philosophy combining a commitment to excellence and meticulous attention to detail, leaving guests to experience not only one of the finest events venues in the heart of the City of London, but also the highest standards of food and service. The proof of this are our longstanding clients who come back to us time and again.

Lord’s Cricket Ground

Steeped in over 200 years of history, Lord’s is the most famous cricket ground in the world and an exceptional venue for all occasions.
Owned by Marylebone Cricket Club (MCC), Lord’s combines the traditional and modern in a unique way – a contrast typified by the Victorian Grade II*-listed Pavilion and award-winning and sustainable Compton & Edrich stands at opposite ends of the ground.
Lord’s Cricket Ground is nothing short of a world-class venue, not only for cricket, but for events & experiences. Our team of dedicated staff help put on a truly inspiring occasion whatever the event or organisation, for both existing and new clientele.

One Great George Street

Just a ding-dong away from Big Ben, charismatic venue One Great George Street offers 21 flexible spaces including four ornate State Rooms, a jaw-dropping Great Hall and two tiered lecture theatres which can be linked through sound and vision. Situated next to the Great Hall, the Telford Theatre encapsulates a unique glass dome which adds glamour and drama for large conferences, presentations, lectures, seminars, product launches, press conferences, AGMs and screenings.
As a Grade II listed building it’s got more period features than you can shake a stick at, with rich neo-Palladian and Baroque interiors, yet it shakes off any possibility of stuffiness with unique glass dome ceilings that flood the venue with natural light, and cutting-edge technology throughout. An expert on-site audio visual team and in-house catering team conjure up experimental sets and dishes to dazzle.
The venue pioneered accessibility in historic venues with the installation of its front entrance Sesame Platform Lift which is still used as a model today, and it has impeccable, award-winning sustainability credentials.

Victorian Bath House

The Victorian Bath House is a Grade II listed event space in London steeped in history. Originally built in 1817, it’s an iconic establishment comprising charming restored Victorian architecture, ornate details, and an opulent ambiance. Hosting birthday celebrations, corporate events, intimately hosted dinners and more, the venue’s varied spaces and tangible soft furnishings can be used to curate a range of unique setups to cater to a range of event requirements. From the luxurious pool and bathhouse to the sun-dappled courtyard and elegant interiors, there are options to suit intimate gatherings, lively parties, and everything in between.
With decades of experience, the Camm & Hooper team works tirelessly to deliver outstanding experiences for guests across the board. Everything can be tweaked down to the finest detail, be it bespoke menus created by renowned culinary director Chris Hawkins, uniquely curated cocktails from award-winning mixologists, or the provision of state-of-the-art sound systems, high-definition projectors, and adaptable lighting. The Victorian Bath House curators are highly experienced in organising and executing events of all shapes and sizes. They provide invaluable assistance from conceptualisation to execution, taking care of every detail to create seamless and unforgettable events.

Victory Services Club

At the Victory Services Club, we know that relationships are key to securing repeat business. We pride ourselves that over 70% of our business is from repeat business. To do this, we empower our team, treat every delegate as a potential client and we support and listen to our clients. We are open and honest and will guide our clients and help them to improve their events. Our core event team of eight have a combined service of 94 years which means they understand our venue and how we can help our clients. We uphold three key values, which embody our ethos – value, service and courtesy. These values are adopted throughout the organisation and are at the heart of service delivery.